Pivotal system replacement
At the IGeLU Conference, Ex Libris announced they would be replacing the Pivotal system with a new system, SalesforceCRM, in 2013 with an anticipated implementation date of mid-2013. As part of the implementation project, Ex Libris asked the IGeLU and ELUNA User Groups to provide lists of features which we want to see in the new system.
The list was compiled from members of the two Steering Committees and members of the Product Working Groups and sent to Ex Libris. Ex Libris reviewed the list and it is looking like many of the requested features will be available in the new system at the start. Further investigation is being carried out on how other features will be implemented.
In addition further features might be implemented in future stages of the system. Future stages of this project will include members of the User Groups seeing mockups of the systems, and being involved in testing the new system when it is available.
Fiona Burton, IGeLU Steering Committee