Survey: Dealing with Content issues

June 18, 2019
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The joint ELUNA/IGeLU Content Working Group is conducting a user satisfaction survey so that key customers’ opinions about Content issues can be better understood. Tell us how you deal with Content issues and how satisfied you are with the Support and work with Salesforce for Content.

We are looking for feedback in the form of personal opinions from content managers, they do not need to represent your institution as a whole. Multiple people from within the same organization are invited to share their point of view. So, anyone involved in 360 KB, Alma CZ, SFX KB, Primo Central Index or Summon index management is invited to fill in this form: https://forms.gle/61upS7HeoodeFBoMA

We are hoping for as many replies as possible. Please share this link internally with colleagues dealing with Content.

This survey should take about 10 minutes. It will be closed on July 15, 2019.

Please note that your email address will not be shared! You will receive the final report when it is ready.

Thank you for your cooperation.

Kathy Varjabedian, Content WG chair for ELUNA
François Renaville, Content WG coordinator for IGeLU
Ulrikke Greve Olufsen, incoming Content WG coordinator for IGeLU
On behalf of the Content Working Group

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