Welcome
David Allen, IGeLU Chair
Ex Libris Update: Our Path Forward, Together (APAC)
Oded Scharfstein, Ex Libris
Stephen Hawthorne, Ex Libris
Jane Burke, Ex Libris
Forbes describes customer experience as the “cumulative impact of multiple touchpoints” over the course of a customer’s interaction with an organization. 2020 proved that the unique relationship between Ex Libris and the community is invaluable and that your success is ours. Join Oded and hear about the Ex Libris plans to enhance customer experience, as well as the latest news and company roadmap.
Ex Libris Customer Stories
K.M. Ku, University of Hong Kong
Jimmy Sung, University of Hong Kong
Lachlan Young, University of South Australia
Richard Levy, University of South Australia
(1) Facility Booking product integration into Mobile@HKUL. HKUL has extended her facility booking system available on mobile device. There were two major issues: 1) develop a REST server for the booking system ; 2)make good use of CampusM’s Resource Booking API. In the presentation, we will share our experience on the implementation of such integration.
(2) Rialto: a bridge to streamlined book acquisitions. The University of South Australia became an early adopter of Rialto in late 2019, motivated by the aspiration for a more integrated and streamlined workflow for eBook acquisitions. This presentation will focus on the key objectives, implementation, user experience and service enhancements that led to positive outcomes for the library, students and staff.
Library Impact & Beyond (APAC)
Tamar Sharir Beiser, Ex Libris
Shlomi Kringel, Ex Libris
Guy Ben-Porat, Ex Libris
How can libraries quickly adapt to the rapid changes that happened in the world? With the move to e-everything, remote operation, it’s not just about ‘doing more with less’, it’s also about the library impact on the entire academic institution: From teaching & learning, student success and research. Join this session to learn about the latest Library news from Ex Libris, enabling libraries to become more agile and impactful.
The Library Experience + Alma Product Update + Roadmap (APAC)
Tamar Sharir Beiser, Ex Libris
Asaf Kline, Ex Libris
2020 was a year where many libraries had to change the way they operate: Working from home and providing services from afar. It also led us & Ex Libris to enhance our efforts in making sure that Alma, while growing all the time in features, functionality and number of institutions (2,000+) is also becoming simpler and easier to use. Join this session to learn about the Ex Libris efforts in simplifying Alma, from UX enhancements to easy configurations & wizards. From Turnkey integrations to In App help.
Rialto Product Update
Yuval Kiselstein
ProQuest Rialto is a comprehensive academic marketplace built on the Ex Libris Higher-Ed platform to create a single integrated experience for evidence based, data driven decisions for selection and acquisition. More than 115 libraries have already signed on to use Rialto to meet their needs for efficiency and collaboration among library staff.
Attend this session to learn how Rialto streamlines the collection development workflow and empowers librarians to make the right purchase decisions to maximize the use of library funds. We’ll share recent major enhancements, our easy implementation process and the roadmap for 2021-22.
Report on the activities of the Diversity, Equity and Inclusion in Search Advisory group
Allen Jones, The New School, New York
Judith Fraenkel, Ex Libris
Judith Fraenkel, Allen Jones and Dave Allen will be reporting on the activities of the Diversity, Equity and Inclusiveness in Search Advisory group. The group has conducted a survey on the handling of harmful language and as a result, a number of NISO work items and Ex Libris features have been discussed and scoped.
Allen and Dave will speak about the composition of the group, their concerns representing a variety of the institutional/member needs and Judith will speak about the vendor challenges of handling a large, centralized index of articles in an area which currently lacks standards. The group has recently conducted a survey which points to problems of resources and tools in handling harmful language within Ex Libris products.
IGeLU Esploro Working Group Business Meeting
Joan Kolarik, The Weizmann Institute of Science
Wendy Robertson, University of Iowa
This is the official launch of the IGeLU Esploro Working Group. The ELUNA group launched a few months ago. Join Wendy (ELUNA) and Joan (IGeLU) for this the session and a discussion of our plans. This the first of a series of planned Esploro meetings whose goal is getting to know our community and sharing knowledge. Included will be a brief survey of dashboards and community reporting needs.
[Slides]
Alma/Leganto: A Resource in the New Management of Course Bibliographies at the Pontificia UC de Chile
Andrea Estupiñan, Pontificia Universidad Católica de Chile
Lisette Bravo, Pontificia Universidad Católica de Chile
Nataly Ruiz Cornejo, Pontificia Universidad Católica de Chile
The need for the teams to restructure the process of course bibliographies that are worked on in Alma and Leganto at the beginning of each semester. There was a need to generate standardized workflows, quantitative and detailed reports in Alma and to train the work teams.
Due to these needs, a report was created in Analytics to reflect the Courses, Lists and Citations data to ensure the management of existing information resources in the libraries. This report highlights the search of courses by year that can be filtered by semester, by academic units, visualization of Courses, lists, appointments with detail, appointments by library, status of Lists and appointments, type of resources, detail by Academic Unit, and quantitative data on the availability of physical, electronic and digital information resources that were used during the semester. In addition, the report is downloadable in various formats which facilitates the creation of filters to analyze the information.
Reinventing Collection Discovery
Stacey van Groll, The University of Queensland
Primo’s discovery layer brings together a world of resources, but the work of your own institution can be lost in the mix and sheer size. UQ Library went hunting for a solution to showcase and improve discovery of our resources, including giving a home to our DigiLib Architectural Image Library and curating our Aboriginal and Torres Strait Islander Resources, seeing the opportunity in the Collection Discovery interface. This presentation will share the journey of design decisions, harvesting data from Alma and 3 OAI data sources, and harnessing the power of Primo’s Back Office in novel ways to bring main Primo and Primo’s Collection Discovery closer together, for seamless discovery pathways and making best use of the features of both.
[Pre-recording – Slides – Unanswered questions]
Alma Working Group Business Meeting
Catherine Grove, Northwestern University Libraries
Gijs Noels, KULeuven – LIBIS
Meeting of the Joint IGeLU/ELUNA Alma Working Group. This meeting is open to all. The meeting will review the activities of the working group of the past year and discuss goals and plans for the coming year. We hope to hear from users about their questions and priorities regarding Alma.
Content Working Group Business Meeting
Karin Perols, Karolinska Institutet, University Library
Charlie Remy, University of Tennessee at Chattanooga USA
Rael Elstein, Ex Libris
An update on what the Content Working Group has been working on since the last conference and what we are planning to do in the coming year. We discuss content in all Ex Libris products that have a KnowledgeBase: Alma, 360, Primo, Summon, CDI, SFX.
[Slides]
Data Visualization on the Ex Libris Higher Education Platform
Yoel Kortick, Ex Libris
Data Visualization (DV) is a powerful tool that enables the library to uncover new insights to make informed business decisions. The DV is an integral part of the analytics on the Ex Libris Higher Education platform. During this session we will see how to use DV to create various visualizations for both Alma and Primo, including a general introduction, creating forecasts, using map visualizations and more.
[Slides]
Primo’s Newspapers Search: Identifying Authentic News Articles in the 21st Century
Kimberly Willson-St. Clair, Portland State University
After assessing 60 sophomores ability to identify news articles, I started a pedagogical journey to address how students can identify and evaluate authentic journalism and news articles rather than blog posts, web sites, vlogs, or propaganda. This presentation covers my instructional shift; especially, in regards to turning on the Newspaper Source scope in Primo. Good journalism informs good citizenship, so I am particularly keen to improve the user’s experience discovering the resource type, Newspapers, in Primo. Sharing your experiences teaching resource type discovery in Primo will be a part of this presentation.
[Pre-recording – Slides]
A Novel Data Solution to Cupport Curriculum Decolonisation
Simon Mackenzie, Imperial College London
Robyn Price, Imperial College London
Mark Skopec, Imperial College London
Many higher education (HE) institutions are attempting to identify and correct systematic biases in taught curricula. One bias identified at many HEs is an imbalance of taught research from the global north (Schucan Bird and Pitman 2019; Wilson 2020). Labelling this as ‘geographic bias’, a group of researchers and librarians at Imperial College developed a novel computer-based method that retrieves reading list data from Leganto, downloads journal citations from a bibliographic source and evaluates the distribution of authors by country income status of primary affiliation of each author, and derives a score for each module within a course.
We have applied this method to approximately 1,200 articles of the Imperial College London Masters in Public Health (MPH) programme over two time periods (2017-18 and 2019-20), and describe using summary statistics, a shift in overall origin of reading lists sources between the two periods and relate this to interventions to decolonise the curriculum at Imperial.
GDPR Focus Group
Knut Anton Bøckman, Royal Danish Library
Ole Holm, Royal Danish Library
Mathias Kratzer, Bavarian State Library
François Renaville, University of Liège Library
Audun Skorstad, UNIT
Michael Voss
Erez Shabo, Ex Libris
Itai Veltzman, Ex Libris
The GDPR Focus Group consists of IGeLU community members and Ex Libris representatives. It was charged with discussion of the impact of relevant GDPR articles (15, 16, 17, 18, 20) on the data responsibility of the institutions, and to recommend changes to the Ex Libris software that could improve the institutions’ ability to fulfill this responsibility.
Leganto Working Group Business Meeting
Jessie Donaghey, Bond University
Paolo Buoso, The Free University of Bozen-Bolzano
Tamar Sadeh, Ex Libris
[Slides]
How to manage a single consortial platform for hundreds of staff users and thousands of patrons
Sylvain Courret, BCU Lausanne
The Swiss Library Network Renouvaud gathers more than 130 academic, public, school and museum libraries, managed by about 600 diverse staff users, from experienced librarians to retired volunteers. Together they provide services to an even wider range of audiences, from toddlers to seniors, from academic to public readership, not to mention a Nobel Prize winner. Yet they all use the same Alma and Primo instances for library services.
How to provide a stable, inclusive and effective experience for all, with software monthly releases and an overall changing environment? Moreover when a pandemic enters the equation?
When Discovery and Digital Preservation Collide: Integrating Preservica with Primo VE
Jan Whalen, The University of Manchester Library
Amanda Swann, The University of Manchester Library
The University of Manchester Library has recently set up an integration between our discovery platform (Primo VE) and digital preservation platform, Preservica, to enhance discovery and access of content from Preservica. We believe we are one of the first institutions to achieve this.
By harvesting records from Preservica, digitised content can be made openly available via Primo. This has been vital in enhancing access to digitised print theses, which were previously only accessible via a subscription platform or in person, and has enabled equity in access to this content during the pandemic when physical access has been unavailable.
During this presentation, we will discuss the configuration of the integration, using an OAI-PMH import, as well as the benefits and challenges encountered in the context of this initial use case.
[Slides]
Library Discovery ‘in the Workflow’ – Cardiff’s Experience Embedding Primo in the Patron Workflow
Lindsay Roberts, Cardiff University
Daniel Horvath, Lean Library
Patrons are increasingly using public discovery services such as Google Scholar, Semantic Scholar, PubMed and others to being their discovery process. Recent reports have shown that over 40% of patron discovery now begins on Google. Join Cardiff University to hear how they are embedding their Primo discovery service into these public discovery services and other parts of the patron workflow such as academic publisher websites. The session will include a live demo and will discuss some of the key benefits Cardiff hope the integration will offer their patrons, including increased usage and visibility of library services and enhancing patron support for quality discovery.
Beyond Link Resolvers: New Linking Technology Connecting Researchers to Library Services
Kendall Bartsch, Third Iron
Google Scholar and PubMed have long recognized the important role libraries play in connecting users of their website to full text. Google’s Library Links program and PubMed’s Outside Tool system have allowed link resolver integration to meet this need. Outside these two services, however, integration of link resolvers have not been widely adopted by the majority of Open Web Discovery services because of the burden it puts on platforms, libraries, and vendors to configure and maintain them. The result is that the library is largely invisible in the workflow of researchers who start outside the library. However, new public discovery services, used by millions of academic researchers each month, are rapidly emerging and challenging the dominance of Google Scholar and PubMed. This presentation discusses these new services, how they are adopting LibKey technology rather than link resolvers to connect users to library resources, and the important implications for libraries.
Sub-hour RapidILL Fulfillment Pilot of the Internet Archive
Jude Coelho, Internet Archive
Brewster Kahle, Internet Archive
The Internet Archive started a RapidILL pilot this year. As a free service and a net-lender to the 100+ libraries that have made Internet Archive a reciprocal library, we are fulfilling requests in less than an hour average. One library said we are already fulfilling 10% of their requests (but we do not have system-wide statistics). This talk will discuss our workflow. We hope that other libraries will add us to their reciprocal list by emailing Mike.Richins@exlibrisgroup.com
[Slides]
Provider Relations Advisory Group update
Tamar Ganor, The Hebrew University of Jerusalem
Kathryn Cuff, Ex Libris
The Provider Relations Advisory Group is a subgroup of the Content Working group, aimed to improve providers collaboration with Ex Libris. In this session we will explain the rationale for setting up such a time-limited working sub-group, actions taken, and future plans.
[Slides]
WHELF P2P Lending Scheme and Shared Analytics
Alan Dawson, Prifysgol Bangor University
Introduction to the WHELF P2P lending scheme and the approaches we are taking to develop shared analytical reports without an NZ. Currently, we are investigating using Power Automate, SharePoint and PowerBI.
[Slides]
Migrate Millennium Invoice Data? We did it. You can too!
Susan Boone, University of California, San Francisco
Mark Hemhauser, University of California, Berkeley
Have any Millennium libraries migrated their invoice data to Alma? Is that even possible? The new answer is, “Yes!” It is possible to migrate Millennium payment data without III’s help and without significant technical skills. The University of California, Berkeley AND the University of California, San Francisco recently migrated years of ledgers, invoices, and invoice lines from Millennium to Alma. As with any migration, data clean-up is necessary and one should expect and accept some loss of data. In this session we’ll walk through the results and share the ups and downs of invoice-data migration. We’ll briefly discuss the process of preparing the data which is outlined in this blogpost–https://developers.exlibrisgroup.com/blog/migrating-invoices-from-millennium-to-alma/
[Slides]
The Struggle to Stay Alive
Azungwe Kwembe, Chicago State University
Charlene Snelling, Chicago State University
The efforts of a small library impacted by a state budget crisis, low enrollment, a pandemic and more are shared. Our presentation focuses on the efforts put forth by a small, urban university library to combat challenges. Collaborative efforts, processes, vendor relationships and more are explored. This is one library ‘s struggle to strategically plan despite hardship in a rapidly changing world.
[Slides]
Ex Libris Update: Our path Forward, Together (EMEA)
Oded Scharfstein, Ex Libris
Ofer Mosseri, Ex Libris
Jane Burke, Ex Libris
Extending Alma with the Open Platform & Cloud Apps
Josh Weisman, Ex Libris
The Alma Open Platform includes all of the integrations, APIs, and standards that allow you to extend Alma and integrate it with other systems. Learn what’s new in the Alma Open Platform, including how Cloud Apps allow you to easily leverage the power of the community to achieve your goals and reduce effort. This session will provide an introduction to Cloud Apps for business users, including how to determine what use cases are appropriate for Cloud Apps and how your developers can easily get started with them (hint…. think Hackathon)
Library Impact & Beyond (EMEA)
Tamar Sharir Beiser, Ex Libris
Shlomi Kringel, Ex Libris
Guy Ben-Porat, Ex Libris
How can libraries quickly adapt to the rapid changes that happened in the world? With the move to e-everything, remote operation, it’s not just about ‘doing more with less’, it’s also about the library impact on the entire academic institution: From teaching & learning, student success and research. Join this session to learn about the latest Library news from Ex Libris, enabling libraries to become more agile and impactful.
The Library Experience + Alma Update + Roadmap (EMEA)
Tamar Sharir Beiser, Ex Libris
Asaf Kline, Ex Libris
2020 was a year where many libraries had to change the way they operate: Working from home and providing services from afar. It also led us & Ex Libris to enhance our efforts in making sure that Alma, while growing all the time in features, functionality and number of institutions (2,000+) is also becoming simpler and easier to use. Join this session to learn about the Ex Libris efforts in simplifying Alma, from UX enhancements to easy configurations & wizards. From Turnkey integrations to In App help.
Keynote Speaker
Dr. Safiya Noble, UCLA School of Education and Information Studies