A large, yet agile family: Facilitating innovation within the Renouvaud library network
- Elisa Dell’Ambrogio BCU Lausanne
- Sylvain Courret BCU Lausanne
The Swiss “Renouvaud” library network groups 150 academic, heritage, public and school libraries managed by 700 professionals, offering services to some 200,000 users. In such a diverse environment, how can the ideas and contributions of librarians and end-users be taken into account transparently in the decision-making processes that shape the network services? The focus of this presentation is how the Renouvaud governance model enables agile operation in daily business. We will demonstrate how Renouvaud applies its core values in practice through its support of libraries and how the inputs and feedbacks of its members are key in the co-building of innovative projects. We will explore how the use of open-source tools developed in-house helps with the automation and efficiency of routine and time-consuming tasks in Alma, and how they provide flexibility in the end-user experience. In particular, we aim to illustrate how the development and sharing of innovative tools within and beyond the Renouvaud network helps to constantly adapt to a changing world and benefits the wider community.
Purchase Request in Alma – a suggestion for service improvement
- Paola Mancini Scuola Normale Superiore
At the Library of the Scuola Normale Superiore of Pisa, we are testing the usage of purchase requests through Alma and Primo.
First, we concentrated on how to modify Alma’s flow to fit our workflow, which separates the roles of the person who reviews and approves the purchase from the person who places the order. We discovered a workflow usage mode that simulates the necessary missing steps to do this.
During the service study, we also identified a few issues and criticisms with the current service. For instance, the workflow seems unfinished to the end user and the purchasing operator, resulting in the display of information that is frequently no longer useful. Furthermore, the unavailability in Analytics of data on rejected requests prevents analysis of this important aspect.
In this presentation, we give our ideas for enhancing the service provided by Alma in the various areas in which we have been engaged, also considering suggestions made by other institutions.
IT library services as a trusted partner in the design, development, and sustainable exploitation of research infrastructures
- Roxanne Wyns KU Leuven Libraries – LIBIS
As a digital service provider part of KU Leuven Libraries, LIBIS has been a driver of digital transformations, bringing new innovations on both infrastructure and processes in the library domain. With the intensification of data driven research and the growing importance of FAIR data sharing, our more traditionally focused value proposition for the automation of library services has evolved to include being a trusted partner in the development of research data infrastructures.
This presentation focuses on the potential role of libraries as a trusted development partner for digital strategies and technologies, and our approach to providing a valuable service offering of sustainable research services and expertise on trending topics as FAIR data sharing, cross-domain (meta)data interoperability and trustworthy digital repositories in the context of EOSC. This will be demonstrated through several implementation stories where we are at the forefront of taking Open Science to the next level.