Pivotal Replacement Project

SalesForce testing and implementation

Members of the IGeLU and ELUNA Steering Committees and Product Working Groups recently attended a SalesForce training session and afterwards undertook some testing for Ex Libris in a sandbox version of SalesForce, the replacement system for Pivotal.
Feedback from this testing has been and will be incorporated by Ex Libris into the product and it also convinced Ex Libris to postpone their original implementation calendar.

The Steering Committees have been in discussions with Ex Libris about how much data will be migrated from Pivotal into SalesForce and facilities for customers to export their own Pivotal incidents. (see also the Steering Committee report On The Berlin 2013 March Meeting)
It is also likely that Pivotal will be available in a read-only mode for a certain period of time, after the full SalesForce implementation has occurred.

Fiona Burton, IGeLU Steering Committee
Janet Lute, ELUNA Steering Committee