After questions were raised, during the Ghent conference, about the availability of some Learning Center sessions, Ex Libris have announced that all product upgrade sessions will now be available to all customers to view without a license.
For more information go to the Ex Libris Learning Center.
Ex Libris also agreed in Ghent that new Support Incidents (SIs) in Pivotal will be exposed to all customers, to help institutions see similar and related problems in other institutions. Individual institutions will be able to request that their SIs are hidden.