Preparations for IGeLU 2017 in St. Petersburg, Russia are already underway . The conference web site is already up and registration will start in the next few weeks. http://igelu2017.nlr.ru/ You can already find on the website some information regarding Visa to Russia. The conference venue has been reserved for the event at the Holiday Inn […]
Read More… from Quick Notes on the 12th Annual IGeLU Conference Planning
The Leganto User Group reports the following North American sites have signed contracts with Ex Libris for Leganto. In the weeks ahead, you’ll be able to visit the IGeLU website (https://igelu.org ) for a more in-depth story on each of these sites which will cover their Leganto implementation status, the benefits they hope to derive […]
The Linked Data Special Interest Working Group has been busy! • The LOD Working Body developed an extensive Linked Open Data Survey in order to gauge interest and involvement of Ex Libris customers with linked data projects or plans, and to identify linked data-related needs across the breadth of the community. Ex Libris product users […]
The Analytics SIWG has a new member in the group representing Leganto – Becky Smith from Memorial University of Newfoundland. The group completed its evidence vetting on schedule by the end of February. We were unable to meet in February due to Margaret being on vacation and Joan going live with Alma and Primo on […]
In January, Theo Engelman (Chair, IGeLU Steering Committee) had reached out to the user community to collate customer stories on Salesforce cases. More details on this call can be found here : https://igelu.org/archives/9671 IGeLU wants to help customers to deal with these situations in a way that prevents collisions or any other unpleasant contact between customers […]
From March 20 to 23 the IGeLU SC visited St. Petersburg to check the conference venues and have meetings with the local organizing committee for our upcoming conference in September. These visits are vital to boost the conference organization and discuss many details with the hosting institute. More news on the conference is published elsewhere […]
Read More… from IGeLU Steering Committee Visit of St. Petersburg
New members The joint IGeLU and ELUNA Knowledge Base Advisory Board (KBAB) engages in activities, on behalf of the Alma, SFX, Intota/360Link, Primo, Summon, PCI user communities, that support the development and management of the knowledge bases and indexes that underlie the aforementioned products. While the Alma and Primo communities are well represented in the […]
Ex Libris professional services IGeLU has recently received feedback from members indicating complaints and dissatisfaction with the professional skills and quality of Ex Libris’ project staff. To better represent the customers when talking to Ex Libris about this we need your help and input. Therefore IGeLU kindly asks all National and Regional User Groups to […]
Ex Libris support cases IGeLU has recently received feedback from members indicating disagreement and dissatisfaction with the assessment by Ex Libris support of cases opened by customers. The main complaint is about cases where the customer regards a problem as a being a defect or missing essential functionality but instead the case is being classified […]
Ex Libris Customer Knowledge Center Update Early November Ex Libris gave the IGeLU and ELUNA SC an update on the Ex Libris Customer Knowledge Center The Ex Libris Customer Knowledge Center (CKC), accessible without any limit has all kinds of content types: Product Documentation Training Knowledge Articles Release Notes Product Materials Implementation Guides Since September […]