IGeLU is very pleased to receive the news of an enhancement in the Ex Libris Support Portal (Salesforce) which was heavily requested by customers during the latest INUG meeting in St. Petersburg September 10 2017. Now customers are able to give In-case Feedback in the Ex Libris support portal! Here are the details: All Ex Libris customers can […]
Read More… from In-Case Feedback for Customers in Ex Libris Support portal!
The Spring 2018 NERS Cycle for Content has now started! Timeline for this Content Enhancement Cycle: Review by the NERS coordinators of the existing migrated requests from Wednesday May 9 to Sunday May 20, 2018 Submission of new requests by the user community: Monday May 21 to Sunday June 3, 2018 Content Working Group review […]
For all customers working with personal data of EU residents the new GDPR (General Data Protection Regulation) will become active. Customers need to be compliant with GDPR. IGeLU has discussed the implications of GDPR with Ex Libris. Customers are in need for assistance and information to become GDPR compliant and Ex Libris promised to create […]
The long awaited transcripts of the annual Q & A can be found here: […]
Read More… from Annual Q & A : St. Petersburg, 2017 – Transcript now available
Preparations continue for the next IGeLU conference to be held in historic and beautiful Prague at the Clarion Congress Hotel from 20-23 August 2018. The IGeLU Steering Committee has held the Spring planning meeting with local organizers and I am happy to report that the venue is very accommodating and that there will also be […]
Read More… from IGeLU 2018 @ Prague – An update from the Chair
The Steering Committee is actively reaching out to members to share your support stories with us. Based on the information we distill from your stories we approach Ex Libris management to inform on the one hand and inquire on the other about issues we identify to be not incidental but more structural. We can then […]
Read More… from Addressing 2017 feedback provided by community
Ex Libris customers experienced a service interruption for Primo Central Index at February 2nd, 2018 which lasted 10 hours. A root case analysis has been published (https://knowledge.exlibrisgroup.com/Primo_Central/Product_Materials/RCA_Reports/Primo_Central_-_RCA__-_February_2%2C_2018). Without any connection to this incident, Ex Libris customers experienced another service interruption for 360 Link on February 4 which lasted 8 hours. A root cause analysis has […]
We are happy to announce that a brand new administrative tool is going to be deployed! Originally developed to reflect the last changes to the statute about consortia management, it has then grown and now it includes many useful features for both the members and the secretariat. It has a new web interface for members […]
Read More… from Announcing a new web interface for IGeLU members
Dear all, We are looking forward with great anticipation to hosting another Developers Day at the end of the IGeLU 2018 conference in Prague, on Thursday August 23 2018. Developers Day is run by developers for developers, working together on exciting and innovative topics around but not restricted to Ex Libris products. This year we […]
Read More… from Developers Day 2018 – An invitation to participate
2018 enhancements cycle update Submissions have recently closed for the 2018 enhancements cycle and are currently being reviewed by the enhancements team made up of members of the ELUNA and IGeLU Primo PWGs. Voting will open on the 14th April and close on 29th April. Full details of the timeline for the enhancement process are […]